“Linda is an IT Manager at a retail group and is responsible for managing systems including TM1. Although, she has an experienced TM1 SME (Subject Matter Expert) within the team, she is always looking to expand knowledge of her organisation’s TM1 systems to address management’s concerns on possible single point of failures. She constantly wonders what would happen if this SME leaves the company?

Linda, this is quite a common concern and we understand your concern. With Cubewise’s Managed Services, we’ll take responsibility of managing your entire TM1 and Planning Analytics environment where you can have the peace of mind, while we’ll relieve your concerns and fit to your organisation’s requirements in managing your TM1 application ecosystem. Cubewise consultants who support a portfolio of other customers around the globe will be part of a team in managing these environments. Where applicable, with a designated Technical Account Manager (TAM) who has prior knowledge of your TM1 model, you can further leverage Cubewise’s TM1 expertise and knowledge to streamline your TM1 needs.

Such an approach will enable achievement of highest efficiency and effectiveness when defining requirements and doing future developments and enhancements. Ensuring the longevity and maximising uptime of your systems and applications will be critical but also helping facilitate opportunities to constantly progress and make continuous improvements to the TM1 environment pro-actively will be equally important. This pro-active approach with the intent of continuously driving improvements and enhancements to the TM1 system helped largely by Pulse for TM1 software will be at the forefront of delivering these managed services.

In short, we’ll be the single point of service in managing your TM1 and Planning Analytics environments ensuring and enabling them to become sustainably competent.