IBM Cognos Remote Support
For many of our clients, being able to provide support instantly via "remoting" into our clients PCs or servers can be invaluable, as it lets our consultants and support team diagnose and address any issues you may have.
More importantly, we believe that this is a cost-efficient manner to do simple consulting tasks or diagnose any system issues without our clients having to pay a minimum engagement time that is popular at many consultancies.
We want our clients to feel that they can call us always, as we want to know about and help solve any problems they may have. No Cubewise client should ever have a reason decide not to seek support from our experts due to a worry that it will be too expensive.